Welcome to Sana Enterprise. These Terms & Conditions govern your access to and use of our website and services. By using our website, you agree to comply with these terms. If you do not agree, please discontinue using our website and services.
1. Acceptance of Terms
By accessing or using the Sana Enterprise website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, along with our Privacy Policy.
2. About Sana Enterprise
Sana Enterprise is a trusted provider of premium products and professional services, including:
- Wedding Planning
- Reception Services
- Event Management
- Gift Items
- Home Décor
- Cosmetics
- General Orders
3. Use of Website
You agree to use our website only for lawful purposes. You must not:
- Violate any applicable laws or regulations.
- Submit false or misleading information.
- Attempt unauthorized access to our systems.
- Upload viruses or malicious software.
- Copy or misuse website content without permission.
- Interfere with the website’s operation or security.
4. Service Requests & Bookings
- All bookings are subject to availability.
- Quotations may vary depending on your event requirements.
- A booking is confirmed only after mutual agreement and any required advance payment.
- Sana Enterprise reserves the right to refuse or cancel a booking if necessary.
5. Pricing & Payments
- Prices are subject to change without prior notice.
- Final pricing depends on the selected services, products, event size, and additional requirements.
- Payments must be completed according to the agreed terms.
- Any applicable taxes, including GST, will be charged as per Indian government regulations.
6. Cancellation & Refunds
- Cancellation requests must be submitted in writing or through our official contact channels.
- Refund eligibility depends on the type of service booked and the stage of work completed.
- Advance payments made for customized event planning, decorations, or special orders may be non-refundable.
- Any approved refunds will be processed within a reasonable period.
7. Customer Responsibilities
Customers are responsible for:
- Providing accurate contact and booking information.
- Sharing event details on time.
- Making payments as agreed.
- Cooperating during planning and execution.
- Obtaining any required permissions or approvals for their event, if applicable.
8. Product Availability
Gift items, home décor products, cosmetics, and general order products are subject to availability. Product images shown on the website are for illustration purposes, and actual products may vary slightly in color, packaging, or design.
9. Intellectual Property
All content on this website, including text, images, graphics, logos, icons, designs, and other materials, is the property of Sana Enterprise or its licensors and is protected by applicable intellectual property laws. Unauthorized reproduction, modification, or distribution is strictly prohibited.
10. Third-Party Links
Our website may contain links to third-party websites or services for your convenience. Sana Enterprise does not control or endorse these websites and is not responsible for their content, privacy practices, or services.
11. Limitation of Liability
While we strive to provide accurate information and high-quality services, Sana Enterprise shall not be liable for:
- Indirect or consequential losses.
- Delays caused by circumstances beyond our control.
- Technical issues affecting website availability.
- Customer-provided errors or incorrect information.
Our total liability, where applicable, shall be limited to the amount paid for the specific service.
12. Force Majeure
Sana Enterprise shall not be held responsible for delays or failure to perform services due to events beyond our reasonable control, including natural disasters, government restrictions, strikes, pandemics, power failures, or other unforeseen circumstances.
13. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
14. Changes to Terms
Sana Enterprise reserves the right to modify these Terms & Conditions at any time. Updated versions will be published on this page with the revised effective date.
15. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from these terms shall be subject to the jurisdiction of the competent courts in Tiruttani, Tamil Nadu.
16. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
Sana Enterprise
Contact Person: R. Praveen Kumar
Phone: +91 95001 20789
WhatsApp: +91 95001 20789
Email: nrk_20002000@rediffmail.com
Address: MGM Maghal Bypass Road, Beside TVS Showroom, Tiruttani – 631209
State: Tamil Nadu
Country: India